Sullivan University

There are a lot of negative reviews, and I really don't understand why. There is online tutoring and in person tutoring. I was consistently receiving texts, emails and phone calls from staff and faculty to check in on me and offer me countless resources. Whether it was for class, financial aid, or scheduling. I have never been to a school that reaches out and helps as much as they have. Most staff were friendly and helpful. I went to Sullivan from 2015-2022. It really seems to me that most people... Read More caused their own ruin and wanted things handed to them. Its college, not elementary school.

I've seen alot of negative reviews of Sullivan on this website, but alot of them are all focused on issues normally caused by the students themselves. Pursing a degree online is challenging, and you shouldn't expect people to hold your hands. Are there teachers who are a little sub par? Sure, but that's with any university. From applying and having meetings with my student coordinator I was put in the right place easily. All the information needed to succeed is always available, albeit you may need... Read More to look for it. The classes in IT are very thorough and provide a wealth of knowledge. In the end it's about researching and knowing the curriculum and formats of the classes, it's all laid out on their website.

This school is primarily out for your hard earned money, financial aid, tuition assistance, and any other funds they can get, and are not really worried about the students. I have been to a major university as well as another college , and both schools may cost only a little more or less than Sullivan University, but somehow I end up having to pay out of pocket, but when I went to the other schools there was money left over so that I can buy my books. I needed my transcripts from there and I paid... Read More 10.00 for an UNOFFICIAL TRANSCRIPT not official, but they still charge 10.00. I called days later to see if I can pick up my transcripts and nobody knew where it was. The records room manager R. doesn't care and also has a bad attitude instead of trying to resolve the issue. She told me to call another department which I did , and they didn't have it either, and said I need to speak with R. again. You pay for something, they don't know where it is, and just tell you they don't see it nothing else. Never again.

Once I was enrolled, no one wanted to help me with anything. I took all online classes and all of my instructors were lazy and unhelpful. One instructor didn't even grade any of the assignments until week 5. The one specific teacher that i had issues with is Patricia King who graded 2 of my assignments at zero, claiming that she did not see that the claim forms were filled out. Not to mention the fact that the way the assignments were uploaded to Blackboard was dumb and most of the class had to reach... Read More out to her about not being able to complete it. She refused to help anyone, advising to reach out to the IT team. The IT team at Sullivan, in my case was unable to help me with this. When i told her, she was still no help. I reached out to the director of online affairs at this point who stated that while he didn't agree with the way she handled the situation, this is what i should expect from all of my online instructors. I then reached out to her director who never responded to me. Finally, i called IT again who had to send her an email and tell her how to look at the assignment. I then, after 3 weeks got my assignments graded. Then on other assignments got an 88%. When I asked her for some feedback on what I was doing wrong or how I can improve, she directed me to the grading rubric. I told her that I looked over the assignment and the grading rubric and felt like I had met all of the requirements and I was wanting her feedback as to why I was graded at an 88%. She then sent me the grading rubric and no other response. I then wrote her director again, asking her for a meeting. Her response was that the assignments were graded and saw no need for my email. I explained to her the entire situation and she never got back to me. I then went to sign up for my second quarter of classes, only to find out that she is the only instructor to offer one of the classes i needed. I emailed the director of online affairs, again, asking about the class and if they expected anyone else to be teaching it. His response was that I would have to deal with that instructor at some point. Basically telling me to get over it.

My experience with Sullivan was positive. The material was rigorous but focused on real world application of business principles. Most of my professors were also working in the industry, not researchers or full-time teachers. This keeps the material relevant, but does cause them to be a little less engaged than full time academics might be. They definitely don't coddle students and leave it to the student to drive their own success. Again, very real world. Since graduating my career has advanced... Read More considerably in a short time. I have since hired Sullivan alumni to work for me and have yet to be disappointed.