National University

National University's Incompetence Destroyed My Financial Future! I cannot begin to express my disappointment and frustration with the abysmal handling of my student loan by National University. What was supposed to be a straightforward process of placing my loan in forbearance turned into a nightmarish ordeal that has left me reeling from the consequences for the past 6 years. Firstly, it is essential to note that I followed all the necessary protocols and submitted the required documentation to... Read More request forbearance. However, National University failed miserably in executing their responsibilities. Despite acknowledging my request, they inexplicably sent my account to collections, which had disastrous implications on my credit history. As a result of their negligent actions, my credit score was severely impacted. I faced constant harassment from debt collectors and struggled to secure loans or credit cards due to the tarnished reputation caused by National University's mistakes. I was left with no choice but to endure years of financial hardship and limited opportunities, all due to their incompetence. What truly infuriates me is the complete lack of accountability displayed by National University. Despite numerous attempts to rectify the situation, they consistently passed the blame onto others, refusing to take responsibility for their actions. Their disregard for the significant consequences of their errors is appalling and unprofessional. Furthermore, the sheer length of time it took to try and resolve the matter was utterly unacceptable. For an institution that claims to prioritize student welfare and success, National University's negligence has cost me precious years of my life, not to mention the countless hours spent navigating bureaucracy, making phone calls, and writing letters in a desperate attempt to repair the damage they caused. In conclusion, National University's mishandling of my student loan and subsequent degradation of my credit history has had far-reaching consequences that will haunt me for years to come. Their incompetence, lack of accountability, and disregard for my financial well-being are unforgivable. I strongly advise anyone considering enrolling at National University to think twice before entrusting them with their education and future financial stability.

I see many negative reviews on National University, some positive. Speaking for myself, I loved the time I spend earning my Masters Degree in Computer science. The fast pace (one course a month) keeps you on your toes, and very much involved. Most (but admittedly not all) professors were highly knowledgeable and great instructors. It was not always easy, but I did learn a lot (this from someone who thought he knew it all) met some interesting people, and definitely received a boost in my career as... Read More a result. I will certainly recommend NU to working adults, as the style may not be suitable for everyone. As for the negative reviews, I did not experience any of that, the concierge is always ready to answer questions, there is a 24 hour technical support line, the professors (at least in my experience) went out of their way to be helpful. At the end of the day, your education is what you make it, rare is the teacher who does not answer good questions, rare is the one who has gone to school and learned anything without at least a little bit of suffering (late night studying, etc)

RUN AWAY FROM THIS SCHOOL. DO NOT IGNORE THE REVEIWS. I have been here for a month and can't get any calls returned. The school advertises false promises. You get a lot of calls and motivated returned calls from enrollment specialist in the beginning. I think they like are on commision. Once you enroll and attend (gotcha) it is a whole new ball game. I am trying to stay positive and hope this nightmare turns around. I am not one to write reviews nor am I a complainer. This school is worth warning... Read More about. I am hoping to get a refund as my first class bill was for almost 2,000 and I cant even get a phone call returned or an email responded too. Well one lady was caring. I suppose you gotta find your way and be strong as this school is all about them Benjamins. I pray to God that this experience ends better than it started as I am trying to hang in there. The Instructor has a one size fit all motto and talk to you crazy like "look at the instructions" then gives you a low grade without explanation. Gosh, I work and go to school. During the one hour class there isn't any teaching just going over the assignment. Please God help me manuever this thing so it turns for the good. This school has a lot of staff that does absolutely nothing to support your goals other than point you in a direction.

This school is an absolute nightmare. I honestly do not know how they made it this far. I strongly urge anyone searching for a school to look anywhere and I mean anywhere but here. The staff here are the worst staff I have ever dealt with at any establishment anywhere. Nobody answers the phone and your voicemails are never addressed. You might have an email returned several days later but by the time anything is addressed it will be far too late to make any difference. I urge you to find any other... Read More school out there where you will have a support system that will actually care about its students. The worst school I have ever attended. The most unprofessional people I’ve ever encountered. This school will add to your stress level in every way imaginable. Nothing about this school was helpful. I literally wish I never attempted this school. This school causes me so much grief and gave me nothing but hassle. Horrible horrible horrible school.

Prior to enrolling in the MS in Educational Counseling program, I was not told that I would have to find my own internship and practicum hours placement. Miscommunication/lack of communication from the very start. The MS in Educational Counseling program lacked a lot in terms of communication and despite being an asynchronous program, teachers still required us to attend classes despite informing them that I would be at work during those class sessions. Out of all the instructors that I had, I feel... Read More like only two really had their heart in it and were easily accessible outside of our zoom classrooms. I am now trying to transfer programs within the university, however my academic advisor was unaware of the program so I had to link them the NU webpage stating it was there only to receive a phone number to the school they are merging with and a general e-mail address to ask about the transferring process. The executive enrollment advisor contacted me asking for transcripts that the school already has, has poor professional courtesy, and calls with no warning while not leaving a voicemail to explain the nature of the call or a time to call back. Please look elsewhere for your education. If the admissions and academic advisors have such poor communication skills and interest in seeing students succeed, you can only imagine how the program instructors may feel.

I have worked extremely hard in the doctoral program and I carry almost a 4.0. I went to booth camp as well. When I finally became a doctoral candidate. My chair deliberately delay my feed back so I would go into a B session. I was also given a SME from Nigeria who looks down and provides personal critical feedback. I am so disappointed in the dissertation phase. The chair and SME gets plenty of time to return assignments, however, they delay to allow the University to make more money. This is no... Read More joke. They are trying to make me go broke. I double up on classes so I could finish the program early. The SME and Chair controls everything.

I have to admit, I had high expectations for this University when I saw the variety of programs offered. A quick, online inquiry awarded me with SIX different enrollment specialists who all returned my call within 10 minutes. I was then connected with an 'Enrollment Advisor', and that's the end. The communication is horrific and as a result, I missed out on my desired start date. I considered other programs (because that is initially what drew me to NU), but ultimately always had more questions than... Read More answers after any sort of communication with them. I do not recommend this institution for anyone! If you're looking to go back to school, whether it's online or in-person, go check out Southern New Hampshire University (SNHU)!