National University

Prior to enrolling in the MS in Educational Counseling program, I was not told that I would have to find my own internship and practicum hours placement. Miscommunication/lack of communication from the very start. The MS in Educational Counseling program lacked a lot in terms of communication and despite being an asynchronous program, teachers still required us to attend classes despite informing them that I would be at work during those class sessions. Out of all the instructors that I had, I feel... Read More like only two really had their heart in it and were easily accessible outside of our zoom classrooms. I am now trying to transfer programs within the university, however my academic advisor was unaware of the program so I had to link them the NU webpage stating it was there only to receive a phone number to the school they are merging with and a general e-mail address to ask about the transferring process. The executive enrollment advisor contacted me asking for transcripts that the school already has, has poor professional courtesy, and calls with no warning while not leaving a voicemail to explain the nature of the call or a time to call back. Please look elsewhere for your education. If the admissions and academic advisors have such poor communication skills and interest in seeing students succeed, you can only imagine how the program instructors may feel.

I have worked extremely hard in the doctoral program and I carry almost a 4.0. I went to booth camp as well. When I finally became a doctoral candidate. My chair deliberately delay my feed back so I would go into a B session. I was also given a SME from Nigeria who looks down and provides personal critical feedback. I am so disappointed in the dissertation phase. The chair and SME gets plenty of time to return assignments, however, they delay to allow the University to make more money. This is no... Read More joke. They are trying to make me go broke. I double up on classes so I could finish the program early. The SME and Chair controls everything.

I have to admit, I had high expectations for this University when I saw the variety of programs offered. A quick, online inquiry awarded me with SIX different enrollment specialists who all returned my call within 10 minutes. I was then connected with an 'Enrollment Advisor', and that's the end. The communication is horrific and as a result, I missed out on my desired start date. I considered other programs (because that is initially what drew me to NU), but ultimately always had more questions than... Read More answers after any sort of communication with them. I do not recommend this institution for anyone! If you're looking to go back to school, whether it's online or in-person, go check out Southern New Hampshire University (SNHU)!

Firstly, the loans you will take out for your program is an incredible waste of time. When I first started, I had no money for books because my loan had gone to all of my courses. Considering the amount I took out I was surprised that there was nothing left over to help with books, cost of living etc (all things the financial advisors will tell you your loan goes to LIES). You eventually get a refund of some sort after taking so many courses and it fluctuates. Most of the classes I have taken so... Read More far have lacked detailed information on the topic being taught. Some teachers go into specifics. Some classes are as short as 40 minutes. That would be fine if the professor was actually detailed and not just reading from a slide.

I was enrolled in the MS in Marketing program. The program itself was fine. It was fast-paced and I felt like not enough hands-on learning but not much you can do with 4 weeks per class. I did learn valuable information for my career. My frustration is with the school itself, not the program. I had a month that I got a lower grade than my typical on a course I took due to family illness. I wanted to retake the course, but of course it wasn't offered again for several months. That one course took... Read More me below the GPA allowed for the program, despite the fact that I had all As and High Bs in my other courses. Because I couldn't retake the course, I couldn't get my GPA above the allowed threshold in time to avoid academic suspension. I had to put taking classes on hold for 3 months because of it. I was okay with that, it's the consequences of having a low grade. I fully intended to start taking courses again after that 3 months was up. However, they then instituted a new policy (put in place 2 days before I was set to begin taking a class again) to disenroll anyone who went 35 days or more without taking courses. I've called at least once a week, sometimes more, for the last 4 months trying to get all of this resolved. I've not been able to take courses for 7 months because everyone keeps pointing fingers at other people. I cannot get a clear answer. I call one department and they refer me to another who refers me to another who refers me back to the original department I called. At this point I refuse to give any more money to this college when they are completely working against me in all aspects. It's ridiculous that they can't get their information straight and make this a streamlined process and I have to go through so much bull and still don't have what I need done.

I enrolled in the a masters program with a teaching credential. I intended to transfer from WGU as they did not have an internship agreement with California. I was to begin my program at National on July 5. On June 2 I contacted advisor to ask what courses would transfer from WGU. He said he would get back to me. He never did. I then learned that I was not intern eligible as I needed four classes. I emailed my advisor to ask when I could take these classes and how long this would take . He never... Read More replied. I sent a total of 8 emails asking pertinent questions and he did not reply to any of them. I finally spoke to someone in another department who said he was no longer working there.. His emaila and voicemail was still active however. Another enrollment advisor contacted me and said he would be taking over. I emailed him with my questions. He replied "I'll find out and get back to you." I never heard back. It was now 5 days before I was set to begin my program. I emailed financial aid to find out what, if anything, I had been awarded. I never heard back. I finally sent an email letting them know to unenroll me. No one has responded to that one either. I do not recommend anyone who has any sense of urgency to apply to this school. When you first apply and they are trying to get you enrolled they call four or five times a day.. Once they have you and you have questions--silence.

Attended: July 2014 to December 2017, MSE graduated with distinction. The one course a month model allowed me to do one course for a month, then take one month off. Hence, the longer time it took me to graduate. The advisors guiding me were great and even assisted in getting me to right folks in financial aid. Tuition a little higher than other programs, but worth it under the one course a month model. Online course layout was easy to use, but they changed it during my last year, made things more... Read More tedious. I enjoyed my internship experience, much flexibility in having the choice on where I sought to be placed. This mirrored the overall program that put the student to have control in tailoring oneself to courses best suited for the student and their needs. Course layout very logical and the discussions helped as did the weekly lecture. The texts used were also very practical and provided valuable direct and applicable information. I am proud to be an NU alumnus that graduated with distinction, because the program was setup and sequenced in a way that was logical. Library staff and items mailed through their e-request system was amazingly simple, quick and efficient. It made doing research easy as I required many physical items. Their Inter-Library-Loan system the best I ever used out of all university libraries I dealt with in undergrad career. Outstanding University, that I shall be forever proud to be an alumnus of.

Unlike some reviewers, I had mostly positive experiences with my professors. There was only one professor who was disappointing, and midway in the semester she was let go and replaced. I completed my bachelor's degree at NU years before enrolling in the Master's program. Most of my courses were classroom for the bachelor's program, and I completed the last few online because I relocated. I actually found the in person courses much more satisfying than online. The professors were very encouraging.... Read More Unfortunately, the master's degree did not help to advance my career, and I wish I had chosen a different major. Despite this, I believe that the quality of teaching is commendable, and I grew as a person.

I am currently enrolled at NU receiving my BA in mathematics with a single subject teaching credential. All my courses have been online and online professors do not care about you. All the classes are the same. You do a weekly assignment and a discussion board and reply to two people. Professors don't even really check your assignment or get on a Zoom call. This school is fine for you if you're an independent student. Financial aid is horrible and takes a long time. If you call regarding your financial... Read More aid you will get a different answer each time. If you call about your degree program, you will get a different answer each time. The credential program is a joke. Halfway into my program and all we've learned about is social-emotional learning. SimSchool is disastrous and ineffective. Pros - the work is easy, tedious, but easy, professors grade easy and give credit for homework Cons - professors are more like facilitators, the curriculum is not challenging, the teaching credential program is a joke

I work a lot, and I have to juggle my time between work, school and family. National University is suppose to be designed toward a working student. Now, they have made there online curriculm so that you can't access all of your assignments the Sunday before. One time, I turned in work early, which was a huge issue to my teacher, but she didn't say not to do it. She just removed my work without telling me. If I hadn't caught what she did, and reposted it, I would have received partial credit or no... Read More credit, depending on when I caught it. I start doing my work the Sunday before because I have so much to do. It usually takes all week to finish my discussion post and now, I can't access it the Sunday before. This is because my previous teacher had a tizzy because I worked fast on one week. However, I told her I start my work early because I'm so busy. She's awful. Now, I have a new teacher, who is on board with my previous teacher. She is really catty. I was talking to my classmate via the online classroom, and I didn't know what I was talking about. Of course, I don't know what I'm talking about. I'm a student, I'm still learning, get it? However, the teacher was sitting there rolling her eyes. Furthermore, she doesn't like it when people work ahead either. When I told her I start my work on Sunday, she just sat there and stared at me for a long time. I guess starting your work early is inappropriate behavior if your in the ABA program. Here's how I see it. These teachers lived with a spouse or there parents while going to school, and they don't know what it's like to have to pay for everything on your own. I pay 75% of my pay to rent, and I have to work a lot to make ends meet. In addition, I have to juggle my time, so that everything gets done. At one time, I had three kids at home and had three jobs and was attending school. I bet they don't know what it's like to live in survival mode. GEE WIZ it's inappropriate to start your work early. Too bad, I can still read ahead and do other things ahead. My first teacher was so easy going, nice and helpful. I could email him today about my program, and he would respond within a day. I never felt judge and he never did underhanded things, such as not responding to email and then lowering my grade because he didn't want to help a student. Furthermore, if he didn't want to help or felt he couldn't help, he would email me back and tell me. These last two teachers I had are passive aggressive and catty. If you don't want a student to do something, then say it. They should look at their own behavior. You know, a little biased and a little bit, "lets gand up on the student." I'm over it, I'm not emailing these teachers for nothing or saying a word. I might say or do the wrong thing. Btw, the survey you fill out at the end of the semester, doesn't help.