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Pinnacle Career Institute Online

29 Reviews

Locations:     Multiple Locations

Annual Tuition: $18,115

29% of students said this degree improved their career prospects
34% of students said they would recommend this school to others
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Reviewed: 1/18/2023


I am very disappointed on how the staff handles their work here. From admissions to the instructors. They state that you should reach out to them if you have any issues or need help. However, when you do no one is ever available or will calm you back as they say. I had to get my transcripts and do all the enrollment paperwork myself. The addmissions rep helping me stopped helping and doing their job once my enrollment application was signed. Was a hard upsetting experience there. They accused me... Read More

John W

Reviewed: 12/28/2022


I completed the Wind Turbine Tech program in 10 months. I had never taken online classes before so I was a little nervous. But my admissions coordinator was very helpful and supportive. There were a few times I started to fall behind and my admissions coordinator helped me get back on track. Online classes aren't for everyone. You have to be willing to sacrifice some of your free time. But once I got into a routine, I started earning solid B's and am almost completed with my program. The total cost... Read More

Ralph Hirschmann

Reviewed: 8/30/2022

Degree: Electrical Engineering

I started my career in the telecommunications industry as a Tower Hand/ Tower Climber with no certifications for nearly 2 years. I was laid off and wanted to get back into the industry, despite my lack of credentials. I submitted over 25 applications to no prevail; my odds seemed stacked against me. I knew that I needed a competitive edge to get back into the industry, so I gave the admissions department a call and that call changed my life. I started at PCI in June of 2021: Despite the challenges... Read More

Michael B

Reviewed: 7/25/2022


The negative reviews I have seen must have had a different experience than me. With a lot of the training being online, you have to have self-discipline and be motivated each week. But if you put in the work you will get the results. The instructors were great and had real-industry experience. Career Services even helped me get interviews with multiple employers the same week I was on campus. I already recommended the Tower Tech program at Pinnacle to a few of my friends and they are going through... Read More

Paul L

Reviewed: 8/15/2021

Degree: Aviation

This school makes very unrealistic claims about how easy it will be to find a job when you graduate and about the pay you can expect. At first I was impressed with them. The ladies in admission I talked to were very sweet. I was also pleased with my instructors. They did a good job of training us. But when all was said and done, it was not even close to being worth the price. Tower tech companies are not interested in graduates from this school. They want to train you themselves; I know because many... Read More

B. Stamey

Reviewed: 12/26/2019

Degree: Medical Billing & Coding

I started the online program in April 2009..Finished my first course and was ready to start the second course. I got very sick and was unable to keep up the online classes so I asked the school if I could put my course on hold and pick back up where I left off once my health improved. I was advised I could do so. 3 months later when I was ready to complete my courses the school advised they no longer offered the certificate program I had started and if I wanted to finish I would have to go to the... Read More


Reviewed: 11/25/2019

Degree: Personal Training

I would not recommend this School to anyone. Especially if you are going for personal training. I found out that in the state of Tennessee you do not need a degree to be a personal trainer. You don't even need a certificate here. Most gyms do require a certificate to work there. I have multiple friends who paid $500 for an online personal training program and got their certificate to personal train. I basically went in debt around $17,000 for something that I do not need. On top of that, they have... Read More


Reviewed: 9/7/2019

Degree: Medical Billing & Coding

If you want to be up to your neck in student loans this is the place to go. I could never find job placement and was even told that I wasn't likely to find job placement as we're all of my fellow classmates and I still owe $12,000 and I'm paying monthly and have been for years for nothing.


Reviewed: 2/27/2017

Degree: Personal Training

The Assoc. Degree is only recognize through the school only. Just a waste of time. There is no need to spend so much money to attend the school when you can as easily just have sign yourself up for the certification program and buy the materials needed through ACE, NASM, NSCA.

naive and disappointed

Reviewed: 8/19/2016

Degree: Medical Billing & Coding

I was led to believe by school admin that getting certified as a MIBC was impossible without this program. Not true. You just need to take the test. ALSO we were misled to think that this program trumps experience. We were literally told that this course is the same as "two years work experience". It was incredibly disheartening to be told that its cheaper and preferred by companies to train for someone within to get MIBC certified than to hire someone new, especially if you have no experience in... Read More


Reviewed: 2/19/2016

Degree: Medical Billing & Coding

This school is terrible. I was enrolled and ready to start classes when I decided to withdrawal. Everyone you talk to is just so pushy and tries to push you into things. When I went to withdrawal from their school they would not let me and kept offering me other programs to enroll in, finally I was able to withdrawal and my admissions advisor was very very rude and unprofessional. This school only wants your money. Now I am having to get ahold of them to have them fill out a withdrawal clearance... Read More

Harvard Grad

Reviewed: 11/16/2015

Degree: Medical Billing & Coding

PCI is a terrible terrible school. I have degrees I just attended PCI briefly because I wanted to pick up an extra trade. The financial aid office is a JOKE. THEY SWITCH STAFF LIKE IT'S NOTHING. THEY are very rude and only care about your money!!!!!!

Glen Daugherty

Reviewed: 9/19/2015

Degree: HVAC

I was a student at pinnacle career institute online for HVAC was recommend to by company the teachers was was engaged in the class and if you had any questions you could call or email them with problems you having with the class the boot camp was about 10 days really enjoyed boot camp it was small so you had more time to study in the labs for the hands on training I WOULD RECOMMEND PINNACLE TO ANY ONE.


Reviewed: 8/28/2015

Degree: Medical Assistant

My first impression of the school was excellent. The over the phone assistance was wonderful...until my fafsa account encountered a bug. I was unable to resubmit my information and because of that I was cut from class with no warning. This happened twice and no was able to give me any information as per why or how to fix the situation. I built up a debt because of it and was unable to rejoin the program because of this. I have been hung up on and the over the phone assistance became less patient... Read More


Reviewed: 5/4/2015


Spent $12,000 , still could not find employment in the field I was "trained" for. I was actually told PCI and other non -accredited , for profit schools are looked down upon at multiple job interviews  by bemused recruiters (wheras part of the high-pressure enrollment script leads you to believe PCI is respected in the field.) Ultimately my next employment was at Walmart, despite being on the honor roll the entire duration of my courses. I don't think any of the medical billing jobs I applied for... Read More


Reviewed: 2/4/2015

Degree: Medical Billing & Coding

I feel this is a scam. What you are not told is there is no one will hire you. You have no experience. The online degree does not help in any way.

Medical Assistant

Reviewed: 11/17/2014

Degree: Medical Assistant

I got a job in a doctor's office and emergency clinic through my externship site. I went from not working to having two jobs its been great. I am now in school working on my RN. Get started right away.

Medical Biller and Coder

Reviewed: 11/17/2014

Degree: Medical Billing & Coding



Reviewed: 10/23/2014

Degree: Medical Assistant

Do not attend this school. I learned the hard way. I did not plan to end up getting pregnant, but I did. Well I attended their week boot camp, had a few complications of the pregnancy (sickness and others). Besides being treated like crap when I was at boot camp for being pregnant, I also received injuries while there that was uncalled for. When it came time to learn hands on, the instructor did not allow me or my partner to practice as much as she did the other two students. I see they show a lot... Read More

Amy H.

Reviewed: 10/3/2014

Degree: Medical Assistant

This school is a huge ripoff and I do not recommend it to anyone!!! They lie, manipulate and are highly unethical! They didn't bother telling me they weren't accredited through the AAMA to which my state requires all medical personnel to be. They pretended they didn't know but they did. The laws were changed/passed in my state before I even began my classes online. They lied and I found out because I was offered an interview with a very highly recognized hospital and when I went to sign up for the... Read More


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