Fair warning to anyone who is considering attending this school: it WILL stress you out dealing with their faculty more than any class you will take. They are unorganized and extremely unhelpful. Be weary of contacting them via the phone because they have conflicting information.
I asked a representative over the phone about Financial Aid as it was my first time with the dilemma of dropping a class and putting me under "part-time" student status. Over the phone the man told me it would NOT affect... Read More
And you shouldn't call in anyways because I've called in the morning (9-10am) in the afternoon (12-3) and in the evening (4-5) on several different occasions and each time I've had to wait 30-45 minutes.
Why would you outsource at a college? Why would you not provide sufficient training? Not only that but they claim to cater to the working class, busy parents, people who can't attend full time or have odd hours of availability, but they do not staff at appropriate times. Don't go during the hours between 12 and 2 because they only have 1, maybe 2 advisers and only 3 people operating the desk. These 3 are there to help route out the "easy" questions that require more generalized answers or the more common issues. That's fine but even they don't have any particular care and give less than optimal information. They are slow, taking SEVERAL (between 5-10) minutes after ending a discussion with a customer to call up the next one in line.
Their portals are also consistently plagued with inconsistencies and difficult operating hurdles. I've had to call about twice each semester to have them adjust my program path when trying to select classes. Not to mention after I spent 2 semesters away a few years back, I returned and was told that I needed to reapply for school. This is all good and well, I understand that completely. However, after 3 semesters of taking courses, I spoke with a REAL adviser who informed me that after I had spent 3 semesters out of pocket, I had been started on the WRONG program path. I was supposed to be started on the original program path I had started the first time I attended FSCJ.
Overall, this school is atrocious when it comes to navigating through your courses and earning a degree.